Senior Web Designer : 2008 – Present

Miami-Dade County – Miami, FL
Design the user experience for citizens’ interaction with government through digital channels for www.miamidade.gov. Lead front-end efforts on high-value projects / system implementations using Agile project management methods. Create and enforced enterprise-wide design standards to ensure consistency and usability across the citizens’ experience. Devise and coordinate digital media push strategies, user testing, market research and customer outreach based on data analysis from multiple analytics platforms. Develop front-end markup for deliverables using HTML, CSS and JavaScript in addition to providing code review and creative direction for design staff. Compose requirement documents and project plans based on client interaction and expected use cases.

Business / Technical Consultant : 2013 – 2015

RX Holdings, LLC / Formulx – Miami, FL
Hired to oversee all technical projects, integrations and implementations. Led online marketing efforts with a focus on conversion and customer experience. Responsible for strategically planning and executing technology improvements to create efficiencies and reduce response time to customers.

Web Designer : 2005 – 2008

Miami-Dade County – Miami, FL
Technical account manager assigned to multiple high-value clients requiring front-end design and development capabilities. Technical responsibilities included requirement gathering for projects, wire framing, user interface design mockups using Photoshop, and development of front-end HTML, CSS and JavaScript. Client relations required daily interaction for updates and content publishing along with client presentations at approval checkpoints. Frequently called upon to provide internal support for high visibility county initiatives and development projects.

Information Technology Specialist : 2001-2005

Miami-Dade County – Miami, FL
Provided design support for web publishers and departmental clients. Responsible for updates and publishing content on websites using HP TeamSite content management system. Tasked with website quality assurance and documenting procedures for using content management system.

Education

Bachelor of Business Administration – Marketing : 2002 – 2005

Florida International University

Associates in Arts – Business Administration : 1999-2002

Miami-Dade College

Areas of expertise:

User Experience Design

100%

Application Flow Design

100%

User Interface Design

90%

Responsive Web Design

95%

Cross-Browser Compatibility

90%

Usability Quality Assurance

100%

Campaign Communication

90%

Creative Problem Solving

100%

Business Process Analysis

85%

 

Technical proficiency:

HTML 4/5

100%

CSS 2/3

100%

JavaScript

85%

jQuery / jQuery UI

90%

AngularJS

70%

Bootstrap 3

100%

XML

75%

XSL

75%

HP TeamSite CMS

95%

IBM WebSphere Portal

75%

WordPress

90%

3dCart - eCommerce

95%

Shopify- eCommerce

80%